Privacy Policy

Privacy Policy explains the privacy rules applicable to all information collected or submitted when you access, install, or use Easy Scan Services. This Privacy Policy will remain in effect until a new policy supersedes it.

Your continued use of the Website and our services will constitute your acknowledgment of the policy in its current version and your understanding of the terms of the policy. If you disagree with the rules of this Privacy Policy, please do not use our Services.

Our guiding principle toward data collection is to collect only the minimal data required to operate a scanning app at scale. This privacy statement applies to services that are available on the Scanner app application.

Table of contents

  1. Account & Personal Information
  2. Personal Documents
  3. Usage Statistics and Fair Usage Policy
  4. Jurisdiction and Applicable Law
  5. Security Measures to Protect Your Information
  6. Consent and Age Restrictions
  7. Users in the European Union
  8. Storing of Information Related to Support and Feedback Forms
  9. Mobile identifiers
  10. Changes to the Privacy Policy
  11. Contact Us

Account & Personal Information

We may require you to provide personal information, such as name, email address and subscription information, in order to establish that you have a valid Easy Scan account so that we can support you and respond to any queries you initiate. We may also use your email address for the following:

  • To provide support for any inquiries you initiate
  • To send you updates and announcements (optional only).
  • To communicate with you about your subscription services or respond to your communications.
  • To send marketing information, such as Easy Scan offers, surveys, invitations, and content about other matters in connection with Easy Scan. You may choose to not receive Marketing emails by following the opt-out procedure described in these emails. BACK

Personal Documents

All documents within your device are never transmitted to our servers or any other 3rd party applications unless you explicitly chose to do that. This includes document back up in cloud storage (Box, Dropbox, One Drive, Google Drive etc.) or export to other 3rd party applications.

Usage Statistics and Fair Usage Policy

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment. BACK

Jurisdiction and Applicable Law

Easy Scan’s core mission is to keep your information private. In service of this mission, Easy Scan’s headquarters and registered place of business is in California, USA.

Should we receive a valid legal order from the legal authorities, it is important to note that Easy Scan does not collect any browsing history, traffic data or DNS queries that could be used to identify any specific user activity. BACK

Security Measures to Protect Your Information

Easy Scan uses best-in-class physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of information. Access to user information is restricted to staff who require such access to perform their job functions.

While we believe these systems are robust, it is important to understand that no data security measures in the world can offer 100% protection.

Servers are housed in data centers with strong security practices. None of these data centers require us to collect or store any traffic data or personal information related to your use of our Services. If any data center were to ask us to log such data, we would immediately cease operations with said data center and find alternative options. BACK

Consent and Age Restrictions

By using the Site, Content, Apps, Software, or Services, you agree to have your information handled as described in our Terms of Service and Privacy Policy. The services are intended for users of any age who have a need to use Easy Scan, in compliance with local laws and regulations. If you believe your child has provided information to us, please let us know immediately. BACK

Users in the European Union

Easy Scan is committed to user privacy globally, and our existing practices reflect that through minimal collection of data and ensuring users have control over their personal information. The General Data Protection Regulation (GDPR) of the European Union (EU) requires us to outline those practices in a specific manner for users in the EU.

In line with the GDPR, we collect and process the data outlined in this Privacy Policy on one of the following bases, depending on the circumstances:

  • For the purposes of fulfilling our contractual obligations to users, including:
    • Providing users with the Services and Apps they have requested.
    • Providing customer support.
    • Managing user subscriptions and processing payments.
  • For a legitimate interest associated with the operation of our business, including:
    • Enhancing the quality, reliability, and effectiveness of our Site, Services, and Apps.
    • Communicating with customers to provide information and seek feedback related to our Services and Apps.
  • With the consent of users, which users can withdraw at any time.

You can exercise your rights under the GDPR to access, transfer, correct, delete, or object to the processing of your personal information by contacting us through our web support form. BACK

Storing of Information Related to Support and Feedback Forms

Easy Scan keeps records of any correspondence, questions, complaints, or compliments you submit to us through our Site or Services, along with our response. Depending on how you contact us, we may collect your email address and any additional information you provide to us. Having full correspondence records enables our staff to provide the best possible customer support experience. We don't us thru party platform for support correspondence. BACK

Mobile identifiers

A mobile identifier is an identifier provided by iOS device. It does not contain your name or email address. Easy Scan uses mobile identifiers to generate statistics related to the marketing channels and advertising partners through which users learned about and signed up for our mobile apps. Disabling or resetting mobile identifiers

Users may disable or reset the mobile identifiers associated with their devices at any time. For instructions, see Apple's page on Advertising & Privacy on iOS devices BACK

Changes to the Privacy Policy

We may change our Privacy Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. Your continued use of the Site or Services constitutes your acceptance of our Privacy Policy. BACK

Contact us

If you have any questions regarding our Privacy Policy and how we handle your information, please feel free to contact us at the following email address: Support@zoom-labs.com BACK

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